Box Office Supervisor

29 April 2022

Wigtown Festival Company Box Office Supervisor Job Advert

Region: Dumfries & Galloway

Location: Wigtown

Contract type: Temporary

Duration: 12 weeks (13 July – 5 October 2022)

Hours per week: 40 hours

Pay: £4,800

Closing Date: 5pm on Thursday 19 May 2022.

Wigtown Festival Company is seeking a hardworking and dedicated individual to supervise the Wigtown Book Festival box office from 13 July – 5 October 2022.

This is a predominantly customer-facing role. The successful candidate will supervise all aspects of the festival box office full time from 13 July until 5 October. They will be responsible for working closely with festival staff and volunteers to ensure that all events are uploaded onto the system and checked prior to the programme going live, taking and processing customer bookings in a professional manner and recording these accurately through the company’s box office system - TicketSolve. They will supply a weekly report on sales at staff meetings and be responsible for communication with customers in the lead up to and during Wigtown Book Festival to ensure any changes are advised and pre-event reminders sent out. They will oversee the rota for the box office with support from the Volunteer Co-ordinator.

The post holder should be able to demonstrate:

  • Excellent customer service skills
  • Excellent organisational skills
  • Experience in a variety of computer software including Microsoft Office
  • Excellent verbal and written communication and listening skills
  • The ability to build good relationships and earn trust and respect
  • The ability to relate to people from all backgrounds
  • Self-starter with the ability to work alone or as part of a team
  • ● A commitment to equal opportunities and diversity

Applications can be made by post or email for the attention of Anne Barclay, Operational Director, Wigtown Festival Company, 11 North Main Street, Wigtown, DG8 9HN (anne@wigtownbookfestival.com)

Applications should include:

An up to date CV;

A cover letter detailing why you would like to work for Wigtown Festival Company;

And a completed application form (available here).

You can find the full job description here.