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Box Office Supervisor

Wigtown Festival Company is seeking a hardworking and dedicated individual to supervise the Wigtown Book Festival box office from 17 July – 6 October 2023.

This is a predominantly customer-facing role. The successful candidate will supervise all aspects of the festival box office full time from 17 July until 6 October. They will work closely with festival staff and volunteers to ensure that all events are uploaded onto the system and checked prior to the programme going live, taking and processing customer bookings in a professional manner and recording these accurately through the company’s box office system. They will supply a weekly report on sales at staff meetings and be responsible for communication with customers in the lead up to and during Wigtown Book Festival to ensure any changes are advised and pre-event reminders sent out. They will oversee the rota for the box office with support from the Volunteer Co-ordinator

Location: Wigtown

Contract type: Temporary commission. The successful candidate will be responsible for their own tax and national insurance contributions.

Duration: 12 weeks (17 July – 6 October 2023)

Hours per week: 40 hours

Pay: £5,232.

Closing Date: (changed due to error) 5pm on Friday 26 May 2023.

The post holder should be able to demonstrate:

 - Excellent customer service skills

 - Excellent organisational skills

 - Experience in a variety of computer software including Microsoft Office

 - Excellent verbal and written communication and listening skills

 - The ability to build good relationships and earn trust and respect

 - The ability to relate to people from all backgrounds

 - Self-starter with the ability to work alone or as part of a team

 - A commitment to equal opportunities and diversity

Applications can be made by email for the attention of Operational Director Anne Barclay, at anne@wigtownbookfestival.com

Or by post at Wigtown Festival Company, 11 North Main Street, Wigtown, DG8 9HN

Applications should include:

An up to date CV, including details for two referees;

A cover letter detailing why you would like to work for Wigtown Festival Company.

View the full job description here.